Delivery Information

We offer different rates of delivery based on what you order, how much your order costs and where you are delivering to. Check out our simple chart below to see which postage band applies to your order. And don't worry, our system automatically chooses the cheapest postage available for your order.

Please note your shipping charges cannot be calculated (or shown in your basket) until you have registered and logged in, because only then do we know where your order is going to be sent to. Until then you can view a summary of our rates below.

Next Day / Urgent Delivery (England & Wales)

Order up until 1pm for next working day delivery.
This service is available for deliveries in England and Wales only.

Type of Goods / Order Value Cost
Order value less than £100 £10.99
Order value less than £200 £7.99
Order value over £200 £0.00

Orders less than £40 (England, Wales & Scotland)

This is our standard delivery service, and can take upto five working days for your order to be delivered.
This information is a guideline for orders less than £40 in value.
This service is available to the UK mainland and excludes any offshore islands.

Type of Goods / Order Value Cost
Small items. Any number of small items which are not fragile or heavy. £3.99
Medium size items - excluding fragile and heavy items £5.49
Large items - all glass items, large items and heavy items. £8.99

Orders greater than £40 (England, Wales & Scotland)

This is our standard delivery service, and can take upto five working days for your order to be delivered.
This information is a guideline for orders greater than £40 in value.
This service is available to the UK mainland and excludes any offshore islands.

Type of Goods / Order Value Cost
£40 - £100 Small / Medium Items £5.49
£40 - £100 - Large / Fragile / Heavy Items £8.99
Order value over £100 Free Delivery

Saturday Delivery (England & Wales)

Available for locations in England and Wales, excluding any offshore islands.
This service is available to the UK mainland only and excludes any offshore islands.

Type of Goods / Order Value Cost
Orders under £200. £14.99
Orders over £200 By quotation only

Northern Ireland

Lead times may vary, but can typically take upto 7 working days.

Type of Goods / Order Value Cost
Small items. Any number of small items which are not fragile or heavy. This excludes items such as glassware, candelabras, stones and wires. £9.00
Orders under £300 £19.99
Orders over £300 Free Delivery

Southern Ireland, UK Offshore Islands, Isle of Wight, Isle of Man

Lead times may vary, but can typically take upto 10 working days

Type of Goods / Order Value Cost
Orders under £300 £35.99
Orders over £300 £19.99

UK Channel Islands, Orkney, Guernsey, Jersey

Lead times may vary, but can typically take upto 14 working days

Type of Goods / Order Value Cost
Orders under £300 £88.99
Orders over £300 £41.99

Pre-Ordering

If your order contains an item that is on pre-order, the full order will be placed on backordered and shipped once all the stock is available. If you require separate deliveries you must submit two separate orders.

Delivery Guidlines

In the majority of cases your delivery will require a signature. If you are now home when delivery is made a calling card will be left allowing you to re-arrange the delivery for a more appropriate time. Unfortunately we cannot leave goods unattended.
Delivery will be made on a weekday between 8am and 6pm, unless a Saturday Delivery method is chosen.
Your delivery is insured for any loss or damage.