Severe Delays - Up to 21 Days
In response to advice from the Government and Public Health England we are currently still open and taking orders, however In order to maintain social distancing our office staff are working from home with a reduced staff. Currently our phone lines are not operational and we encourage any enquiries to be directed to our email or contact forms which are being staff on reduced shifts and subject to delays.
Our warehouse is still operational and staffed with a skeleton crew. We've implemented a number of measures to maintain social distancing, increase hand washing and split up shifts to help reduce any chances of contracting the virus. However we do have a limited number of staff working in our warehouse meaning we have a severe delay in getting parcels out to customers. We apologise for this and are working in every way possible to continue the service.
We are also receiving daily updates from our delivery partners DPD & Translink both of whom have numerous contingency plans and operational changes to make sure they can still provide a full service. DPD & Translink are operating a contactless delivery service which means you do not have to sign for a delivery, however we strongly suggest you check over the order whilst the delivery driver is still present and report and issues.
At the moment are still offering our Standard Service however we cannot offer our Next Day service.
Welcome to Wedding Mall - the UKs number 1 destination for wedding decorations and accessories.
Our products include a large selection of glass vases, mirror plates, decorative stones, wedding favours, ribbons, organza, candelabras, bird cages, table trivia, candy bar accessories, wedding gifts, guest books, wedding stationery, table diamonds, place cards and much more.
We currently have more than 5,000 products listed to buy on our site and we regularly add new products to our range keeping up with all the latest wedding fashions and trends.
Our websites receive more than 1 million page views per month, and we have a customer base of more than 220,000.
If you are buying in bulk we can offer quantity discounts on selected products. These are automatically calculated during the checkout process, allowing you to place your order online, at any time, without speaking to someone to obtain the quantity discounted price. We also offer wholesale and trade accounts to relevant business, just register for an account with the link at the top of the page and then click to upgrade to a gold trade account once you have signed in.
If you would prefer to speak to someone about your order, our call centre is available monday to friday between 9am and 5pm.
Wedding Mall is a trading name of UK Shopping Mall Limited a company registered in England and Wales.
UK Shopping Mall retails more than 25,000 products across our multiple online stores. For more information visit www.ukshoppingmall.co.uk
Sales Line: 0845 894 8496
Customer Service Line: 0116 230 4293