Coronavirus (Covid-19)

Severe Delays - Up to 21 Days

Update: 07/04/2020

In response to advice from the Government and Public Health England we are currently still open and taking orders, however In order to maintain social distancing our office staff are working from home with a reduced staff.  Currently our phone lines are not operational and we encourage any enquiries to be directed to our email or contact forms which are being staff on reduced shifts and subject to delays.

Our warehouse is still operational and staffed with a skeleton crew.  We've implemented a number of measures to maintain social distancing, increase hand washing and split up shifts to help reduce any chances of contracting the virus.  However we do have a limited number of staff working in our warehouse meaning we have a severe delay in getting parcels out to customers.  We apologise for this and are working in every way possible to continue the service.

We are also receiving daily updates from our delivery partners DPD & Translink both of whom have numerous contingency plans and operational changes to make sure they can still provide a full service.  DPD & Translink are operating a contactless delivery service which means you do not have to sign for a delivery, however we strongly suggest you check over the order whilst the delivery driver is still present and report and issues.

At the moment are still offering  our Standard Service however we cannot offer our Next Day service.

Contact Info

Click and Collect

We offer click & collect from a number of different areas throughout the UK.  You can call our head office on 0845 894 8496 or the individual location.

  • Leicester 0116 255 9107
  • Rothley 0845 894 8553
  • Nottingham 0115 987 5500
  • Sheffield 0114 244 5719
  • Waltham Cross 0199 271 3696

For Product Enquiries: 

If you cannot find the information that you require for a particular product you can contact us using the contact form at the bottom of this page, or alternatively you can contact our call centre on 0845 894 8496, which is available Monday - Friday, 9am - 5pm. 

To Contact us about an Order you have Placed: 

If you require tracking information or want to check the status of your order, you can do so by logging into your account, and navigating to your order history page.

Alternatively you can contact our call centre on 0116 230 4293. 

To contact us with a general enquiry: 

Please use the contact form on this page, we aim to respond to all enquiries submitted through the contact forms on our website within one business day.

Call Centre

Our call centre is open Monday - Friday, 9am - 5pm. 

Tel: 0845 894 8496

Postal Address: 

Wedding Mall
Rowena Park
Loughborough Road

0845 894 8496

Company Information:

Wedding Mall is a trading name of UK Shopping Mall Limited

Registered Office : 
6 Forest Road
LE11 3NP

Company Number: 327925
VAT Number: GB 793 3640 0

Contact us