Coronavirus (Covid-19)

Severe Delays - Up to 21 Days

Update: 07/04/2020

In response to advice from the Government and Public Health England we are currently still open and taking orders, however In order to maintain social distancing our office staff are working from home with a reduced staff.  Currently our phone lines are not operational and we encourage any enquiries to be directed to our email or contact forms which are being staff on reduced shifts and subject to delays.

Our warehouse is still operational and staffed with a skeleton crew.  We've implemented a number of measures to maintain social distancing, increase hand washing and split up shifts to help reduce any chances of contracting the virus.  However we do have a limited number of staff working in our warehouse meaning we have a severe delay in getting parcels out to customers.  We apologise for this and are working in every way possible to continue the service.

We are also receiving daily updates from our delivery partners DPD & Translink both of whom have numerous contingency plans and operational changes to make sure they can still provide a full service.  DPD & Translink are operating a contactless delivery service which means you do not have to sign for a delivery, however we strongly suggest you check over the order whilst the delivery driver is still present and report and issues.

At the moment are still offering  our Standard Service however we cannot offer our Next Day service.

Trade Accounts

If you are a business and you are relevant to our industry you're welcome to apply. A trade account will entitle you to a discounts on a majority of products listed on our site. All we need from you is to fill in a short application form to prove that you are trading.

The type of applications we will be accepting are as listed below;

  • Florists
  • Events Companies
  • Wedding Companies
  • Wedding Venues
  • Hotels
  • Catering Companies
  • Confectionery Companies
  • Cake Companies
  • Restaurants
  • Retail Shops 

To apply for a trade account, simply register for a standard account and then once logged in there is a button upgrade to a GOLD / Trade account

Contact us